Terms and Conditions

Last Updated: 12/10/25
Company: Uncanny Crossovers
Location: San Diego, California, USA
Contact:theuncannycrossovers@gmail.com



1. Introduction

These Terms & Conditions (“Terms”) govern your use of the Uncanny Crossovers website and your purchase of our products. By accessing our site or placing an order, you agree to these Terms.


2. Information We Collect

We may collect the following types of information:


2.1 Personal Information

When you make a purchase, contact us, or create an account, we may collect:

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Payment information (processed securely through our payment provider; we do not store full credit card details)


2.2 Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data
  • Pages visited and time spent on the website


2.3 Voluntarily Provided Information

If you contact us by email or through forms, we may collect additional details you choose to share.


3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Communicate with you about your orders or inquiries
  • Improve our website, products, and customer experience
  • Send marketing emails (only if you opt in)
  • Enhance security and prevent fraud
  • Comply with legal obligations


4. Shipping & Delivery

4.1 Shipping

All orders are shipped via Printful’s partner carriers. Shipping times depend on your location and carrier performance.


4.2 Tracking

Tracking information is provided once available. Some regions may have limited tracking options.

4.3 Delivery Delays

We are not responsible for:

  • Carrier delays
  • Customs processing
  • Weather impacts
  • Incorrect addresses provided by the customer


5. Returns, Refunds & Exchanges

Because our products are print-on-demand and produced specifically for each customer, we follow Printful’s return and refund guidelines.


5.1 Damaged or Defective Items

If your order arrives damaged, defective, or with a printing error, contact us within 7 days with:

  • Order number
  • Photos of the issue

We will coordinate with Printful to send a replacement at no cost.


5.2 Wrong Size, Change of Mind, or Buyer Error

We cannot accept returns or offer refunds for:

  • Incorrect size chosen
  • Change of mind
  • Ordering the wrong product
  • Address errors provided by the customer


5.3 Lost Packages

If a package is lost in transit, we will work with Printful to confirm the loss. After confirmation, we may issue a replacement.


6. Intellectual Property

All artwork, posters, images, branding, and content on this website are the exclusive property of Uncanny Crossovers.
You may not:

  • Copy
  • Reproduce
  • Modify
  • Distribute
  • Use our artwork commercially

without written permission.


7. User Conduct

You agree not to:

  • Misuse our website
  • Attempt to access restricted areas
  • Use our artwork or content for unauthorized purposes
  • Engage in fraudulent activity


8. Limitation of Liability

To the fullest extent permitted by law, Uncanny Crossovers is not liable for:

  • Printful production delays
  • Shipping delays or issues caused by carriers
  • Website downtime or errors
  • Losses resulting from misuse of our site
  • Indirect, incidental, or consequential damages

Your use of our website and products is at your own risk.


9. Privacy

Your use of our site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.


10. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with a new “Last Updated” date. Your continued use of the website constitutes your acceptance of the revised Terms.


11. Contact

For questions about these Terms, please contact us at:

📧 theuncannycrossovers@gmail.com
📍 San Diego, California, USA